Shipping
Below you will find the shipping times and delivery costs per country. Please do note this is the estimate delivery time, it may vary. If your order value is below €25, then the shipping costs are €4,95.
EUROPE
| The Netherlands | 1-3 working days | FREE! (above €25) |
| Belgium | 1-3 working days | FREE! (above €25) |
| France | 2-5 working days |
FREE! (above €25) |
| Germany | 2-5 working days | FREE! (above €25) |
| United Kingdom | 5-10 working days | FREE! (above €25) |
| Rest of Europe | 5-15 working days |
€9,95 |
REST OF THE WORLD
| United States | 10-15 working days | €19,95 |
FAQ about Shipping
Question: is the shipping FREE
Answer: YES! We don't charge our Dutch or Belgium customers for shipping above €25 because our shipping warehouse is located in The Netherlands. This means all orders above €25 are shipped for FREE to The Netherlands and Belgium. If you live elsewhere, please check the shipping costs above.
Question: Will I receive a confirmation email?
Answer: Yes, once you place your order, you will immediately receive a confirmation email. And once your product is shipped, you will receive a shipping confirmation email. If you did not receive a shipping confirmation email within 3 days after you received the order confirmation email, please email us to hello@clayandglow.com
Question: Can I track my order?
Answer: Yes! Once your order is dispatched, you will receive a shipping confirmation email. In this email you will find the tracking link.
Question: Do you ship to my country?
Answer: Yes, we now ship to most of Europe, the United States and Canada! Curious if we also ship to your country? Please contact us!
Question: Where does my shipment come from?
Answer: We ship all our orders from our Dutch warehouse (from The Netherlands).
Question: Do I have to pay import taxes?
Answer: Since we are located in Europe, all European babes do not have to pay import taxes.