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Below you will find the shipping times and delivery costs per country. Please do note this is the estimate delivery time, it may vary. If your order value is below €20, then the shipping costs are €3,95.
| The Netherlands | 1-3 working days | FREE! (above €20) |
| Belgium | 1-3 working days | FREE! (above €20) |
| France | 2-5 working days |
FREE! (above €20) |
| Germany | 2-5 working days | FREE! (above €20) |
| United Kingdom | 5-10 working days | FREE! (above €20) |
| Rest of Europe | 5-15 working days |
€9,95 |
| United States | 10-15 working days | €19,95 |
Question: is the shipping FREE
Answer: YES! We don't charge our Dutch or Belgium customers for shipping above €20 because our shipping warehouse is located in The Netherlands. This means all orders above €20 are shipped for FREE to The Netherlands and Belgium. If you live elsewhere, please check the shipping costs above.
Question: Will I receive a confirmation email?
Answer: Yes, once you place your order, you will immediately receive a confirmation email. And once your product is shipped, you will receive a shipping confirmation email. If you did not receive a shipping confirmation email within 3 days after you received the order confirmation email, please email us to hello@clayandglow.com
Question: Can I track my order?
Answer: Yes! Once your order is dispatched, you will receive a shipping confirmation email. In this email you will find the tracking link.
Question: Do you ship to my country?
Answer: Yes, we now ship to most of Europe, the United States and Canada! Curious if we also ship to your country? Please contact us!
Question: Where does my shipment come from?
Answer: We ship all our orders from our Dutch warehouse (from The Netherlands).
Question: Do I have to pay import taxes?
Answer: Since we are located in Europe, all European babes do not have to pay import taxes.
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